About Loyalty
The Story Behind Loyaltty !
Turning One-Time Shoppers Into Loyal Regulars
Loyaltty is a Silicon Valley based SaaS company on a simple mission: help small and local businesses own their customer relationships, grow repeat revenue, and stop giving away margin to middlemen.
We build an AI powered loyalty and customer engagement platform that makes it easy for retailers, cafés, salons, and service businesses to bring customers back, again and again, on their own terms
To put enterprise-grade loyalty and customer engagement tools in the hands of every small business —without enterprise complexity or cost.
We believe the corner café, independent retailer, or family-run store should have access to the same data, technology, and customer insight as the world’s biggest brands. Loyaltty exists to close that gap.
Loyaltty began with a simple question:
“Why are local businesses paying commissions and losing customer data, just to reach the same customers who already love them?”
We watched small businesses work hard to attract customers – then send those same customers through third-party platforms that kept the data, charged high fees, and owned the relationship.
So we built Loyaltty to flip that model.
A single loyalty app that encourages customers to come back to the store or order directly.
A simple QR experience that works with the devices you already have.
A data and messaging layer that belongs to the merchant—not to a marketplace.
What We Do
Loyaltty gives small businesses a complete loyalty and engagement engine in one app, built around our RACE framework:
Reach - Get Seen Everywhere
Create and share eye-catching posts and offers to reach new customers across social channels and digital touchpoints.
Acquire - Win New Customers with Offers
Turn interest into first visits with digital deals and QR-based promotions—free to create, easy to redeem.
Convert - Make Them Come Back
Replace paper punch cards with smart points and stamp programs that turn first-time buyers into regulars.
Engage - Stay in Touch, Automatically
Stay top-of-mind with automated SMS, WhatsApp, and email campaigns for birthdays, anniversaries, win-backs and VIP perks.
Everything runs in one place, so you can see who is visiting, how often they return, and which offers truly work.
What We Believe
Customer First
When our merchants win, we win. We design every feature to help you create value for your customers - and see the impact clearly in your numbers.
Community Is Power
We believe in walk-ins, regulars, and neighborhood loyalty. Loyaltty is built to bring people back to local businesses, not divert them to anonymous marketplaces.
Technology as an Enabler
Great technology should feel simple. That’s why Loyaltty is mobile-first, QR-friendly, and built to work for owners, managers, and frontline staff - not just for IT teams.
One Loyalty App, Many Merchants
Customers shouldn’t have to download a new app for every store. Our vision is one lightweight loyalty experience that can serve many local merchants, reducing friction for customers and increasing adoption for businesses.
Who We Serve
Loyaltty is built for small and medium-sized businesses that want predictable repeat revenue, not just one-time spikes:
Restaurants, cafés, bakeries, and bars- Salons, spas, and personal care services
- Retail and specialty stores
- Local service businesses and neighborhood brands
Why Loyaltty
No
Commissions
You decide
your own rules
Email/SMS/
WhatsApp Integration
Automated
Reminders
Points &
Rewards
Simple Tools Built
for Owners
Our Promise
We can’t promise perfection. We can promise:
We will listen to small businesses first.
We will keep your customers’ trust and privacy at the center of our product.
We will keep simplifying, so powerful tools remain easy to use.
We will measure success not just in features shipped, but in repeat visits, stronger relationships, and healthier local businesses.
Let’s Build Loyal Customers—Together
Start free today
Book a 15-minute walkthrough
See how Loyaltty can turn one-time shoppers into regulars
Get in touch
Let's talk about how we can
transform your business!
sales@loyaltty.com
+1 (650)-605-5098
Milpitas, California 95035